That’s where the money is, although it may appear to be solely in getting the work done.Think about it: To do all the work then drop the ball when you’re right on the goal line, that last10% of work can … Read More

Customers don’t really buy you for the work you do-huge mistake if you don’t see that. There are dozens of companies to choose from, all selling exactly the same thing. They buy something “they need” that “they feel” they can’t get from just … Read More

If your customer’s only criteria for buying from you is your price,  along with several other contractors following suite, customers have no other choice. Then it’s a situation where everyone’s racing to the bottom. The competition is intense at the … Read More

It’s so easy to point the finger elsewhere, but the truth of the matter is, transformation in your business always starts with the Leadership. Rarely do I hear owners and senior managers take complete responsibility for how their staff performs. It’s … Read More

In a system of meritocracy, everyone pulls their own weight. The best performers are rewarded with better pay, perks, etc. 
It works because it creates a win-win for both the individual and the business. This is very different from what … Read More

Here’s the problem, there is no such thing as a business, not really. Business defined means busy-ness, as in being busy at work.The who that’s doing all this busy-ness is you, and everyone working in your business. So by business, … Read More

Too many business owners attempt to fix business problems by trying to change tactics and execution before they have attitude approach and goals in place, leading to frustration, hard work, and repeated disappointment….sound familiar? You don’t build a house from … Read More

Harvard did studies on it, (Promise Based Management), and gave their thumbs up.As business owners you’re completely committed and at risk.And yet, productivity in many businesses wanes because employees are afraid to say what they will do, take a risk … Read More

From your customer’s point of view, what can set you apart more than anything else? What’s the one thing they want from you more than anything else? It’s something rarely found and seemingly difficult to produce, which may make this … Read More

Every day we’re busy running our business, and most of our actions are concerned with taking care of work and issues of the day. But, if you don’t do something different each day that takes new ground, the condition of … Read More