Don’t forget the whole point is…Managing Your Customer’s Satisfaction

That’s where the money is, although it may appear to be solely in getting the work done.
Think about it: To do all the work then drop the ball when you’re right on the goal line, that last
10% of work can pay off more than the previous 90%.

But you have to ask. Survey research shows that by asking customers for a testimonial reinforces and expands their positive experiences of your hard work. Most people, when asked, will say yes (if you did your job right). So by you asking, you get a better fan, promotional material for your site, and the feedback that stokes your production teams.

Get a testimonial and video on every job!

Your Next Steps

My mission is to demonstrate that a business embracing practices of kindness, respect and empowerment will be very, very successful and profitable.  

Ready for a new level of success in your business? 

Working with hundreds of companies in over 8,000 meetings for 25 years has shown me if you take the right actions, you will get the best results. The GNA program helps you break free from the exhausting effort to run your business. We offer a step-by-step program helping you to thrive and build the business you always wanted. 

Explore how you can achieve a new level of success in your company, schedule time with me today: