It takes some intelligence to offer a better, more effective way to get something done. It requires emotional intelligence so that your packaging and delivery lands for the receiver in a way that they can hear it, and put it … Read More
Stage 1: It really is all about you at this stage. You do everything, wear all the hats, cover all the bases, and if you have the strength to, you move on. Stage 2: The beginning of Control or Freedom … Read More
Too often, leader’s reference the effectiveness of their speaking based on how they themselves feel or think without being responsible for how others are hearing them. “Me centered” focus of attention could be considered a kind of A.D.D. behavior. Successful … Read More
There is a whole range of responses you can get when asking another for a commitment. I am not speaking about what they say, I am speaking about the mood in which the commitment is delivered, but you have to … Read More
There are a variety of relationships we can have to our word. Some people think it’s a complete pain to give their word, and you can hear and see that in their behavior. And some people feel empowered and supported … Read More
If you’re one of those people in a senior position in your company, you made it to that senior position for a reason. And it’s likely that from time to time, you may wonder why you bother to work so … Read More
We gave a talk at Crawford and it was very well received, so here are some thoughts from our presentation in brief. Over Promise and Over Deliver If you have your teams focusing on making commitments and keeping them, you’re … Read More
One thing we all have is a personality, and each of our personalities colors our own expressions and view of life. While the impact of that is typically felt by everyone in the room, the distinctions thereof go largely unexamined. … Read More
Covey’s new book plugs the incredible value of Trust. Check it out. We don’t realize the incredible value of Trust, possibly because we’re not focusing on the nuances of what makes work happen faster, and what slows it down. When … Read More
When we say “Management”, what exactly are we talking about?What is Management, if not intervention in some event about to go south?In that moment, when circumstances argue that the job is not going to get done, how you intervene defines … Read More
GNA builds a culture of breakthrough level performance based on trust and empowerment of key employees and leaders. The business culture becomes one in which everyone wins. Real accountability-based management is the new paradigm.