Unless your business is perfectly run with no mistakes, there is some human error. Are you fully capitalizing on those mistakes? Are they new mistakes – or the same ones over and over again?
Unless you set up daily and weekly learning opportunities, your business will race along with a focus on getting the next job done, and become static. To remain aggressively profitable, you must use every opportunity for training and development.
Learning needs to be institutionalized into your daily and weekly meetings. Mistakes shift from a negative to a positive as they become viewed as an opportunity to become stronger faster.