I have written on the benefits of accountability for the last 17 years. No one would argue the truth of any of those benefits. In fact, you can’t have a profitable business without a healthy business culture, and you can’t have a healthy business culture without accountability. But, that’s not our biggest challenge.
Our biggest challenge is in recognizing the symptoms of the lack of accountability clearly enough so we can take action. I see far too many business owners suffering from some version of these dysfunctions, and feeling powerless to do anything about it.
In his book “The Five Dysfunctions of Teams,” Patrick Lencioni does a very good job of distinguishing five traps that organizations fall into. Where he and I disagree is what to do about it. While he has building accountability as merely one of the steps, I see it as the main ingredient driving everything. The reason is, accountability drives reporting, which creates a focus on results, which drives up issues and problems, leading to the discussions to solve problems, which allows for commitment to actions/solutions.
We both agree it’s not easy, and there are plenty of places this can get derailed, but every push you make in this direction will bring great rewards.
Your Next Steps
My mission is to demonstrate that a business embracing practices of kindness, respect and empowerment will be very, very successful and profitable.
Ready for a new level of success in your business?
Working with hundreds of companies in over 8,000 meetings for 25 years has shown me if you take the right actions, you will get the best results. The GNA program helps you break free from the exhausting effort to run your business. We offer a step-by-step program helping you to thrive and build the business you always wanted.
Explore how you can achieve a new level of success in your company, schedule time with me today: https://calendly.com/greg-479/free-30-min-discovery