Every day I hear from business owners regarding their concerns for how to get the best effort from their employees. The truth is, there is a lot that you can do. Even after the fact of having the right people, and the right practices and the right reporting and documentation to support reporting, you still need leadership and you still need intervention. After all, they’re human. They get tired, lose focus, wind down, etc.
Even the best employees want the support and partnership from a leader that they know can push them to the next level of performance. They’re counting on using someone in a leadership or managerial position of support to bounce ideas, plans, and hear their commitments to key actions. That means, in addition to all your other functions, your role as a leader is the mentoring and coaching of key staff.
Now, some people hear that like bad news. “I don’t have time for that,” or “They should know how to get their job done,” and “You mean I have to micro manage every person every day?” Well, hold on a second…
Let’s say you have six estimators, and because of your successful coaching, they each do 20% more in sales each quarter at a few points higher GP. Wouldn’t you agree that’s a good investment of your time?