It starts with a Culture of Accountability, Accountability at every level of the business. The real power in Accountability is what each person speaks for, what they give voice to.
Many people confuse this with a less powerful form of management where the speaking is done for someone, or work is assigned without the opportunity to choose, nor to speak up and report on results. When you take away someone’s voice, you cripple their productivity, which also impacts their personal job satisfaction. Bringing key employees and managers together to report on results is the most powerful management tool you can employ.