Some time ago I came across a slide presentation on the Netflix business.
There are some very good thoughts I recommend you see:
# 27 – We are a team, not a family – a professional sports team
# 38 and # 55 – Setting the context and opportunity for people to think for themselves
# 77 and # 84 – How to set up Context examples
To dowload and view the complete Powerpoint presentation, you can click here and scroll to the bottom right.